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HOW THIS WORKS
PRICING
SENIORS WILL PROGRAM
BOOK FREE APPOINTMENT
WHY WILLIT
MEMBER BENEFITS
ABOUT US
PRIMECARE LIFE
NEWS
MYTHS & FACTS
CONTACT US
WILLIT LIBRARY
CAREERS
FAQ
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Terms and Conditions

WILLIT Terms and Conditions 


Introduction
By accessing and using the WILLIT website and services, you agree to be bound by these terms and conditions. Please read them carefully.


Use of Services
WILLIT provides online estate planning services, including will and Power of Attorney preparation. You agree to use these services responsibly and in compliance with applicable laws.


User Responsibilities
You are responsible for providing accurate and complete information when using our services and for maintaining the confidentiality of your account information.


Intellectual Property
All content on the WILLIT website, including text, graphics, logos, and software, is the property of WILLIT or its content suppliers and protected by copyright and intellectual property laws.


Limitation of Liability
WILLIT is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our services or your inability to use the services.


Indemnification
You agree to indemnify and hold harmless WILLIT and its affiliates, officers, agents, and employees from any claim or demand made by any third party due to or arising out of your use of the services.


Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Canada. Any disputes will be resolved in Canadian courts.


Changes to Terms
WILLIT reserves the right to modify these terms and conditions at any time. We will notify users of any changes by updating the terms on our website.


Contact Information
For any questions or concerns regarding these terms, please contact us via the details provided on our website.


Common items in a terms and conditions agreement allow you to:

  • Withdraw and cancel services, and make financial transactions.
  • Manage customer expectations, such as liability for information errors or website downtime.
  • Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
  • Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
  • Disable user accounts.
  • Write down any other terms or conditions that protect you or your audience.

WILLIT Refund Policy

At WILLIT, we are committed to providing our clients with high-quality estate planning services, including the preparation of wills and Powers of Attorney (POA). Understanding the importance of clarity regarding financial transactions, we outline our refund policy as follows:


  • Authorization to Draft: We initiate the drafting of your wills and POA documents only after receiving your explicit authorization to proceed, ensuring you are in full agreement with the start of our services.
  • Refund Eligibility: Due to the nature of our digital and personalized services, refunds are not available once the wills and POA documents have been finalized and mailed out. Our process is designed to ensure your complete satisfaction and understanding at every step before finalization.
  • Payment Process: Payment is processed only after you, the client, authorize us to begin drafting your documents. This ensures transparency and mutual agreement on the provision of services.
  • Client Satisfaction: Our priority is your satisfaction with the services received. Should you have any concerns or issues before the final documents are dispatched, we urge you to contact us immediately to address any aspects of the service.
  • Feedback and Resolution: We highly value your feedback and are dedicated to resolving any concerns that may arise during the drafting process, prior to the dispatch of your documents.


For any questions or further clarification regarding our refund policy or any aspect of our services, please do not hesitate to contact our customer support team. We are here to assist you in navigating these important decisions with confidence and ease.

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SUITE 1400, 18 King St EAST, Toronto, ON M5C 1C4

CALL: 1-888-858-1389

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